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This year, SAP TechEd is bigger than ever. In two short days, SAP and customer presenters will deliver 370 total hours of content and training – all online. This will be spread across 8 interest-based tracks and 528 engaging sessions. Expect to connect with the experts of today so you can be the expert of tomorrow. All attendees will get first-hand insights into technology, development and future trends, and there is no limit to your engagement. Choose the sessions you’d like to participate in, and if you want some inspiration, please read on to see what sessions select members of the SAP T&I Customer Innovation team are looking forward to participating in:

Sivakumar N, North America development lead, T&I Customer Innovation

I’m most looking forward to this workshop:

Exploring SAP Data Warehouse Cloud from A to Z [ANA364]

SAP Data Warehouse Cloud is the next generation state of the art cloud-based Analytics and Data Warehouse solution from SAP. I am curious and excited to learn about the new features and integrations that DWC has.

Sally Lawler Kennedy, Sr. Director Innovation & Customer Experience, SAP AppHaus

For TechEd, I am most excited about two customer sessions that Customer Innovation will be delivering with some key SAP customers:

First is Accelerating Innovation and Transformation During a Global Crisis [CT100]

Clay Townsend, Director of Enterprise Data Services for Parkland Health and Hospital System joins us for a live session to talk about how our SAP COVID innovations and the BTP supported the quick implementations of the innovations for Parkland. The SAP COVID co-innovations recently won two gold awards at the International Customer Experience Awards (iXCA).

Second is Innovate with Our Human-Centered Approach and Learn from Customer Stories [DEV118]

Three SAP customers (Roche, Boston University and TIBCO) join us to talk about their experiences with SAP’s Human-centered Approach to innovation. This on-demand session is a wonderful opportunity to hear directly from some of SAP’s customers. It’s a session not to miss and you can watch it whenever it fits into your agenda.

Birgit Fien-Schmalzbauer, Director, SAP AppHaus Partner Network

I’m looking forward to this emotional story about how to humanize business software:

Royal Greenland, Digitalizing the Daily Catch with Mobile Apps [CT103]

With this app, sustainability goals are supported, and due to the applied human-centered-approach to innovation from SAP, the users were involved & highly engaged very early on during the design process. The high number or fisherman that are looking forward to downloading the new app and submitting their data is a great sign of success.


If you’re interested in the other sessions featuring Customer Innovation customers, please join any of these:

Toyota Australia, Simplified Account and Rewards Management [CT107]

Parkland Hospital, Accelerating Innovation & Transformation During a Global Crisis

Royal Greenland, Digitalizing the Daily Catch with Mobile Apps [CT103]

Paul Hartmann AGHow the Data Strategy at Paul Hartmann AG Helps Save Patients’ Lives [CT102]

Taronga Conservation Society, Innovation from SAP Allows Zookeepers to Spend More Time with the Animals [DEV122]

Panel with Boston University, Innovate with our Human Centered Approach and Learn from Customer Stories [DEV118]

Ferrara, Consolidating Data on One Platform for Transactions and Analytics


Make your voice heard by taking part in Virtual User Experience!

If customers are interested in participating in user research as part of the virtual TechEd experience, the Customer Innovation team is also leading the following user experience workshop:

Topic 12: Customer Experience-SAP Business Technology Platform: Digital Engagement Model

Do you know about SAP Business Technology Platform? Are you getting enough guidance from SAP to find relevant technology use cases that address your business needs? The digital engagement model is a framework that helps you explore use cases, get guidance, and move all the way to adoption. If you want to improve how customers engage with SAP digitally, please join us in this exciting user test!

You do not have to be registered as an SAP TechEd 2020 attendee to participate. Virtual usability testing is open to all SAP Customers and Partners. Please follow the link to register as a tester, we look forward to hearing your feedback!

SAP TechEd is SAP’s premier technology-first customer-facing event. Just remember that in order to attend, you must register ahead of time. Please do so here. all SAP employees are also invited to register and attend, and we look forward to connecting with you all at SAP Teched 2020!
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