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Dear Community,

The 1911 Release (November 2019) for SAP Cloud for Customer is just about a month and a half away. Please find a visual timeline for the release and the upgrades. I have also added the 1908 hotfix (HFC) date along with other important dates.

Please note: The Hotfix date only represents the HFC release dates HFC will be deployed in the customer system in the immediate next Contractual Maintenance Period (CMP).

Pre-Release Webinar

We will host a pre-release webinar on Thursday, October 17, 2019 @ 2.30 pm – 6 pm. Please use the link I have shared below to register for the webinars:

SAP Cloud for Customer 1911 Release Briefing – Platform & Integration 

Thursday, October 17, 2019

2:30  – 3:30 pm CEST/ 8:30 – 9:30 am EDT

SAP Cloud for Customer 1911 Release Briefing – Sales 

Thursday, October 17, 2019

3:45 – 4:45 pm CEST / 9:45 –10:45 am EDT

SAP Cloud for Customer 1911 Release Briefing – Services

Thursday, October 17, 2019

5:00 – 6:00 pm CEST / 11:00 –12:00 am EDT

Note: The webinars will be recorded and you can access the sessions in the wiki. You can also download the webinar slides from the wiki.

Get an insightful preview on the planned innovations for the upcoming November 2019 (1911) release of SAP Sales & Service Cloud, focusing on Cloud for Customer. Hear directly from our product management team about what’s new in Sales, Service, and Platform.



SAP Cloud for Customer Team