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Cloud for Customer comes along with strong analytics capabilities which helps drive insights in real time. C4C not just helps you to report on data available within the system but also provides you capability to upload data from external system.

In case the corporate strategy is to utilize a central reporting system for all reporting needs, C4C provides capability to extract data to external system.

In this blog we will cover in the options available for integration with SAP NetWeaver Business Warehouse (BW).

The following options are available for C4C and SAP BW integration:

Outbound Integration (C4C to SAP BW)

  • Transfer data from C4C to BW using the ODP connector

  • Pull C4C report data via ODATA

Inbound Integration (SAP BW to C4C)

  • Transfer data from BW to a C4C Cloud Data Source

  • Use BW reports as mashups

The help portal also provide details on other extraction options.