CRM and CX Blogs by SAP
Stay up-to-date on the latest developments and product news about intelligent customer experience and CRM technologies through blog posts from SAP experts.
Showing results for 
Search instead for 
Did you mean: 
If you want to know more about SAP software releases or platform availability, and you have a S-User, PAM is the portal you are looking for! 


The Product Availability Matrix is an SAP Portal containing information about: 

  • Available Product versions 

  • Maintenance durations 

  • Upgrade paths 

  • Technical release information 


This is what the interface looks like. When you access with your S-User, you can check four saved searches on the top right of the page:  

  • My favourites 

  • Display all product versions 

  • Available for the current quarter 

  • Maintenance ending soon 



You can look for information about a particular product on the search tab on the top right side of the site, by entering the product name and the version: 

For example, I did a search for Netweaver and these are the results: 


On the left column you can use filters for your search. For example, you can click on “license products” to see just the products your company and S-user are licensed for. 

Among the results of the search, I can choose the correct version by clicking on its name, and I will see all the information related with it.  

The current version, the availability and the end of maintenance are display on the main page.  

And on the right, there are links with more information: 


There are 4 tabs at the top of the site quite useful as well. One of these tabs includes the link to the SAP Software Download Centre which shows the entire portfolio of SAP Products and the corresponding upgrades, support packages and patches available.  


Search tips 

You can visit this site for some search tips in PAM. This way you’ll be sure to find the information you are looking for! 


Provide feedback about PAM 

You also have the option to give feedback about this Portal if you have an S-User. You simply have to create an incident with the component  XX-SER-PAM. 


Thanks for reading!   


If you have any questions, please ask questions in the Q & A using All Questions in Customer Experience | SAP Community and All Questions in Support Services | SAP Community 


Read more #ASKCIC blog-posts Here!