CRM and CX Blogs by SAP
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Did you know that SAP Cloud Platform Identity Provisioning Service (IPS) is able to automatically provision business users from SAP Marketing Cloud to the SAP Identity provider (IDP)?

This capability relieves every SAP Marketing Cloud customer who purchased the solution as of release 1911 of the cumbersome task of exchanging business user information via manual file transfer. The task that was previously needed for the user administrator to download business users from Marketing Cloud and upload them to the IDP has become obsolete.

As a customer who purchased SAP Marketing Cloud before release 1911, you can benefit from this improvement as well, by requesting SAP to provide the necessary configuration in the IPS in your productive environment.

To do so, follow the steps described on the online documentation, i.e. create an incident on component XX-S4C-OPR-SRV (S/4HANA Cloud service requests).