CRM and CX Blogs by SAP
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Product and Topic Expert
Product and Topic Expert

Are you still running SAP CRM 6.0 or a lower version? Customers’ expectations and their behaviors have drastically changed during recent years. As a result, businesses need to change the way they do business in order to keep their customers satisfied and continue to drive revenue. With the latest openSAP course, Design the Future of Your CRM, you can find out how you can make a move from your old SAP CRM solution to a new, flexible system.

Starting from September 14, you’ll learn about the solution portfolio and why it makes sense. You will also receive information on SAP services that support this transition to the future.

SAP Hybris offers businesses a complete customer engagement and commerce solution and there are currently over 10,000 people learning about SAP Hybris on openSAP with Experience SAP Hybris Solutions.

If you haven’t taken part in Experience SAP Hybris Solutions, don’t worry you can still take part in Design the Future of Your CRM as we will take a high-level look at the SAP Hybris solutions portfolio. The portfolio can support your business to meet your company’s and customers’ expectations. The Customer Engagement and Commerce solutions offered by SAP provide companies with the possibility to both attract and retain customers, by providing contextual customer experience regardless of channel or device they are using. After this course, you will understand how to become an omni-channel business in the area of sales, service, marketing or commerce.

This course is aimed at business decision makers in the areas of sales, service, social media, and marketing, as well as application and technology consultants, Enterprise and IT architects, system administrators and sponsors of former CRM applications, and everyone interested in SAP Hybris Cloud for Customer, SAP Hybris Marketing, SAP Hybris Commerce and the latest release of SAP CRM powered on SAP HANA

To learn how your company can make the most of the SAP Hybris solutions portfolio, sign up today and join our 3 week course starting September 14. The course is offered completely free of charge and all you need to sign up is a valid email address. You’ll have the opportunity to ask questions in our discussion forum and by completing weekly assignments and a final exam, you can earn a Record of Achievement.

Sign up today and enhance your customers’ experience!