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Product and Topic Expert
Product and Topic Expert
On behalf of the SAP Customer Experience Enablement Content team, I am pleased to announce the official release of the new SAP Service Cloud Stay Current Certification

Target Audience 

  • End Users

  • Functional Consultants


Certification Description

This certification is based on the release features of the 2102 version of SAP Service Cloud. It is a set of 14 multiple choice questions, which consultants can take to test their understanding of the 2102 release features. Currently in a Beta release, it is a voluntary certification.

The learning content for this certification is based on
What’s new document 2102
Release webinars
Help documentation

Access Links

This certification is added to the Service Cloud Learning Journey and well as the SAP Learning Hub


Additional Updates – Enablement Videos

Check out our SAP Service Cloud channel for enablement videos on product features

For Stay Current Certifications of other CX Solutions