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On behalf of the SAP CRM & CX Product Learning CoE team, I am pleased to announce the official release of a new eLearning course for SAP Emarsys Customer Engagement, titled: Get Started with SAP Emarsys Customer Engagement. This new eLearning is hosted on our new learning platform, Free SAP Online Courses | SAP Learning

This eLearning course will provide you with the fundamental information to get started with this solution.

How to access the new eLearning course offering:

eLearning Course Link: Get Started with SAP Emarsys Customer Engagement

Course Objective: After completing this learning journey, you will be able to explain the key features and benefits of SAP Emarsys Customer Engagement, explore these capabilities to help customers create successful campaigns that increase customer engagement, retention and generate more revenue.

Course Units: There are 6 units in this eLearning.

  1. Discovering key features and basics of SAP Emarsys Customer Engagement

  2. Managing data and contacts in SAP Emarsys Customer Engagement

  3. Segmenting contacts in SAP Emarsys Customer Engagement

  4. Creating personalized campaigns for increased customer engagement

  5. Automating campaigns in SAP Emarsys Customer Engagement

  6. Using analytics for targeted campaign results

Duration: It takes approximately 1.5 hours to complete all six units.

Content Proficiency Level: This is intended for beginner learners.

Prerequisites: None

We hope that you gain a solid foundation for SAP Emarsys Customer Engagement by taking this eLearning.

If you have any feedback or suggestions, please feel free to add a comment.