CRM and CX Blogs by SAP
Stay up-to-date on the latest developments and product news about intelligent customer experience and CRM technologies through blog posts from SAP experts.
Showing results for 
Search instead for 
Did you mean: 
On behalf of the SAP Customer Experience Enablement team, I am delighted to announce the availability of the Learning Journey and the certification for the Customer Experience Integration and Extensibility, specially curated for Solution Architects:

Content Highlights


This Learning Journey will prepare you to:

      • Sharpen your knowledge on various Customer Experience solutions, their integration and extensibility scenarios within Intelligent Enterprise and related project considerations.

      • Ace the Customer Experience Solution Architect Certification Exam.



      • Solution Architect

      • Technology Consultant

      • Trainer



Visit the training shop or Learning Hub to read the full description of the courses and book related trainer led courses.


Additional Updates – Microlearning content


Have you binged the new video on Lead To Cash process ?

Stream the integration video playlist for the Customer Experience Solutions!

Check out CXWorks articles for best practices.


Looking forward to your feedback via comments.