CRM and CX Blogs by SAP
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Product and Topic Expert
Product and Topic Expert
On this quick blog we will present how to lock/unlock users in SAP Cloud for Customer.

This will be useful to keep control of your User Subscription and license. Locked users will not be counted on user subscription.


In order to lock a C4C user, go to Administrator / Business Users work center. You will find a Lock/Unlock button on the menu.

* You can use selection pane on the left side to perform the action to multiple users 


Check this blog on Usage Statistics to be aware of end user adoption and system consumption.