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The SAP ONE Support Launchpad will be transitioning to SAP for Me in 2023:  

SAP for Me will become the new single-entry point to SAP´s support. The customer portal makes managing support-related tasks simpler by using a set of digital self-service features to easily request support and resolve issues, with an end-to-end view of the personalized product portfolio.  

SAP for Me is made for you.  

Get the latest updates on your Transition to SAP for Me on My Support:  

SAP has created a video tutorial and offers Support Webcasts in multiple languages.  

To access SAP for me you must have an existing S-User or Universal ID with linked S-Users. Please note that some capabilities will require special authorisations. 

  • Find out more information on authorisations and who you can contact to request them: About the user, authorization and administrator concept and SAP Knowledge Base Article 2981882. 

  • If you have an S-User and see a message on the card that you aren't authorized: In the message, select Company Administrators to open a list of Admins at your company. Select the name of an admin, then select Send E-Mail to request access. You can find your super administrators in the dashboard “Users & Contacts”. By clicking in “My Important Contacts” you will see the list of all the S-Users with special roles for each installation. In the column “Function” you can see who the Super Administrators are. Read this blog to find out more: How to find your Super Administrators. 

There is also a lot more information on SAP for Me | SAP Community where you can read about “Getting Started” and what it will mean if you are an SAP Partner. 

You can contact CIC for assistance if you need any further guidance. The Customer Interaction Center can be contacted by Phone, Expert Chat and by email.  

 Thanks for reading!   

We hope you found this helpful. Please note that the Customer Interaction Center is always happy to guide you on any of the mentioned processes and assist you with any queries you may have!   

If you have any questions, please feel free to ask us in the Q&A  All Questions in Customer Experience | SAP Community and All Questions in Support Services | SAP Community    

We would love to hear from you, let us know what you think? 

Read more Customer Interaction Center blog posts Here!