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Product and Topic Expert
Product and Topic Expert

What's the best way to get prepared for a successful SAP Customer Experience cloud deployment?

Customers often ask about how to best be prepared to run a successful Customer Experience (CX) Cloud deployment or adopt a new feature.  SAP has several offerings and opportunities to build competence within customer teams such as learning journeys, embedded launch activities, recorded product demos, and videos on SAP's micro learning site.  But many customers are looking for one-on-one attention that will support the implementation project and their adoption plans that are just-in-time.  They're looking for the right combination of expertise and trusted advice, best practice information, and technical guidance which will allow their business to augment their knowledge and realize the value of their SAP software license efficiently and effectively.

How can services for SAP Customer Experience help?

That's where the latest enablement services from SAP Customer Experience come in.  These packaged services provide solution overviews, expert-guided workshops, best practices, and recommendations which get customers up and running quickly with their SAP solutions.  These services are designed with speed and quality in mind and are available for purchase on the SAP Store.

Over the two week duration of the service customers and SAP experts will meet remotely to review key features of the solution, talk through use cases and technical architecture concerns, and map out what the next steps in the project should be.  SAP brings the right mix of business, functional, technical, and industry knowledge to the table in order to support the business and technical teams who are preparing to work with their cloud solution.  The outcome of the service is a set of documentation outlining key solution features and functions, as well as clear recommendations concerning how to implement the cloud service.

Where can I learn more?

Visit the SAP Store to check out the enablement services for SAP Sales & Service Cloud, SAP Customer Data Cloud, and SAP Customer Data Platform!

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