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Product and Topic Expert
Product and Topic Expert
On behalf of the SAP Customer Experience Product Learning team, I am pleased to announce the official release of the new SAP Commerce Cloud Business User course based on version 2205:

Target Audience 

  • Business Analysts

  • Functional Consultants

  • Project Managers

  • End Users

  • QA managers

  • Testers

Course Description

In this course, participants will learn about SAP Commerce features, concepts, and user interfaces from a functional perspective to get an all-round view of the software. This course contains demonstrations by trainers as well as hands-on exercises for course participants.

The course presents a high-level overview of SAP Commerce Cloud and its important role in the SAP Customer Experience portfolio. Participants will have the opportunity to identify the main out of the box features and perform exercises on how to provide basic configuration in Backoffice, SmartEdit and other administration tools.


Course Highlights

These courses will prepare you to:

  • describe and identify SAP Commerce Cloud features and user interfaces from a functional perspective.


Visit the training shop to read the full description of the course, and book your training.

Note: The course is not free of charge.


Additional Updates – Enablement Videos

New SAP Commerce Cloud videos are regularly added on openSAP Microlearning. Check the following channels:


For additional information about SAP Commerce Cloud, you can look at CXWorks articles for best practices and join the CX Learning Room (you need to have an account) for updates on various enablement sessions scheduled on a regular basis.

If you have any questions related to SAP Commerce Cloud, check here for questions asked by other community members or to ask new question.

If you have any feedback or suggestions, please feel free to add a comment.