CRM and CX Blogs by SAP
Stay up-to-date on the latest developments and product news about intelligent customer experience and CRM technologies through blog posts from SAP experts.
Showing results for 
Search instead for 
Did you mean: 
Dear All,

Thank you for taking the time to read the SAP Marketing Cloud User Assistance blog to find out what's been going on since the 2002 February release.

It's the time of year for spring-cleaning, so you'll notice a couple of navigation and orientation enhancements on the Fiori Launchpad.

Web Assistant Sidebar - Clearing The Clutter 

When you call Web Assistance (F1 or '?' icon) you'll notice that the right-hand sidebar is all tidied up. Visual cues are provided to help you quickly distinguish the app help from additional help content, such as FAQ. Using the icons, you can quickly switch to learning content and What's New.

New Sidebar Navigation - No More Backtracking or Roundabouts

Mirroring the business group structure, the new navigation bar over on the left provides the Marketing Expert with fast, easy access to all apps on the launchpad from within any app. So you no longer have to exit or backtrack to launch another app, just click the icon.


SAP Analytical Stories (SAC) - A New Home, A Fresh Look

In response to user feedback, we decided to move the SAC help content from the Administration Guide into the application help structure, where it is directly available in the secondary help browser (in the Help Portal). As part of the renovation project, we restructured the story documentation to include screenshots and the business use aspect, resulting in an overall more meaningful story. See for yourself  Analytical Stories

That's it for this release. As always, we are keen to hear your feedback.

Don't forget, it's always worth visiting the tutorial library and subscribing to the SAP Marketing Cloud YouTube channel to keep up-to-date with the latest video publications.

And if you'd prefer to read something more uplifting, here's a beautiful poem about real libraries.

Kind regards,

Joan for the UA Team