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Active Contributor

I'm really looking forward to deliver my first session on dcode/teched as an ASUG session next week. It is INT208 so i hope that you have time to drop by and learn a bit about my experiences on how the Cloud for customer works.

My first SAP Cloud for Customer (C4C) - made for a client - has recently become operational. Learning how the C4C API works has truly been a journey of knowledge for me. It does work a bit differently from what I had expected, thus I can say I indeed learned quite a lot.

C4C is a part of the SAP OnDemand solutions, which drives other solutions for SAP. My guess is that the other solutions work much the same way as these do. Investing time in the observation of how these work is definitely worth it.

My main focus is the C4C, but I see that some of the other solutions work the same way and there is much to be learned from here. This is why I thought it would be a really great idea to share my experience regarding the C4C in a d-code/TechEd session. My ID session for this topic is INT208.

I want to be able to share this with other developers, so they can avoid doing some of my mistakes.

One of the most fundamental things to know is that everything is made using BusinessObjects. Let’s say you have a business object for the customer that can have some different methods, which can be invoked in the APIs. This probably happens mostly when you are developing your own applications.

On most of the objects there is a query and management method, which allows you to perform all the operations that you need to do on the object.

One thing I spent most of my time on was to set up the connection from the cloud system to the on-premises SAP Process Orchestration System. For instance, not all ports were available for the cloud system connection. You cannot choose any random SSL port - it has to be 443, 44302 or a few others.

I used the ICM as a filtering proxy for the process. This is a good solution if you don’t have a standalone filtering proxy. In this session, I’ll be sharing how to perform the various connections.

If you are looking to start integrating with SAP C4C at some point in time, I invite you to join my session at the SAP TechEd/d-code in Las Vegas. I hope you will come by and learn.

I may decide to share the presentation online at a later time. If you are interested in a webinar on the topic, please leave a comment below.

I do hope to see you in Las Vegas, at INT208.