LoyaltyBITS - SME SEEDx Development Challenge 2019

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The following blog post is a submission by INTEGR8 SOFTWARE PRODUCTS & SERVICES PVT.LTD. for SME SEEDx Development Challenge 2019.

SME SEEDx Development Challenge 2019 gave us an  opportunity to start working on our product idea - LoyaltyBITS. We used design thinking to discover the scope, research on pain points, synthesize the idea to design and evolve “LoyaltyBITS”. It is an aggregation and collaboration platform for "Customer's Reward Points Program".
"LoyaltyBITS" will run on SAP Business One and SAP BlockChain.

LoyaltyBITS Solution Demo Video :



 

Solution Name:

Integr8 LoyaltyBITS

Multi-side marketplace & collaboration platform that allows partners, vendors and customers, to exchange digital assets & aggregate reward programs.

Solution Description:

LoyaltyBITS will run on SAP Business One & Blockchain technology and will be Designed for Third Party Administrator (TPA), managing reward programs for Airlines, Supermarket chain, Hotel & Restaurant,  Hospitality Industry and host of services company

Persona Identified:



 

Pain Points



Solution Details:

• Simple, Smart & Intelligent redemption platform across multiple industry


• Loyalty exchange program between partners with cross selling


• Implement collaboration features to connect multiple communication channels

Multi-side marketplace based on trust and transparency using BC technology

Benefits?

• Engagement platform for all stakeholder with equal trust and transparency


• Success of the program to benefit customers, vendors and partners


• Timely communication and collaboration between customers, vendors and partners


• Road-map to incorporate emerging technologies, features and functions

Business Value?

• “loyalty program” is a liability on “balance sheet”


• Acquire customer data to understand customer buying pattern


• Run just-in-time re-marketing campaign


•  Brand building, customer retention, drive customer engagement

Solution Technology



 

UX Technology:

• SAP Fiori, SUi5, HTML, JavaScript

Platform Technology used

• SAP Cloud Platform


• SAP Business One


• SAP B1 Service Layer

Any other innovative technology used?

• Blockchain (road map)


• Big Data / Advanced Analytics (road map)

Any SAP HANA libraries or 3rd party libraries used?

• Google Map, Google Analytics, WhatsApp & Google Suite

Go-to-Market Strategy

Industry focus:

Travel , Hotel & Restaurants, Hospitality, Supermarket, eCommerce and Retail Industry

   Marketing strategy:

LoyaltyBITS targeted for SAP Business One customers in Travel, Hotel &  Services Industry

LoyaltyBITS promoted by our sales offices worldwide in Middle East, Asia and NA.

LoyaltyBITS made available for limited period free trial review in Public domain

LoyaltyBITS  promoted to target audience using Social media and Digital marketing

 

Road Map (2020)

• Include SAP Block Chain


• Include SAP Big Data


• Include SAP Advance Analytics


• Launch LoyaltyBITS in PUBLIC domain

Include all Social Media Channels

 

Contact Information

Partner: INTEGR8 SOFTWARE PRODUCTS & SERVICES PVT.LTD.- SAP Business One Partner   

email   : sap@integr8it.biz

Country: Hyderabad , India

Team Name: i8 - Blockchain Team, 

Team Members: Imtiaz Mohammed Khan - CEO

Kabir Mohammad Golam - Business Process Consultant - iOT & Blockchain

 

SME SEEDx Development Challenge 2019 is providing us an platform to unlock our idea of developing a product into reality. LoyaltyBITS is an Aggregation & collaboration platform that Allows partners, vendors and customers, to Register, trade and converts reward points into Blockchain platform.