CRM and CX Blogs by Members
Find insights on SAP customer relationship management and customer experience products in blog posts from community members. Post your own perspective today!
Showing results for 
Search instead for 
Did you mean: 
Active Contributor

Since there is no formal book available for SAP CRM Pricing , then how do you ramp-up using the available materials. The idea looks pretty daunting but using this learning map , you get exposed to a learning map. The learning map goes like this

  • Functional Knowledge: The configuration of pricing is a very big skill in itself. To conquer this, you need to to a have formal material in your hand. I chose to use this book. You may also choose to use another book or alternate material but there is no way you conquer pricing without knowing the basic functional configuration of pricing. Now the literature on SAP CRM pricing is limited so feel free to pick SAP SD Pricing configuration guide/book and do a comparative study of both to enhance your knowledge.
  • Internet Pricing Configurator(IPC): The pricing engine in SAP CRM is IPC. Without knowing this it is very difficult to conquer the pricing. Pricing engine contains Pricing , Tax and Configuration Engine. Also should have understanding of Virtual Machine Container(VMC) which is a part of Application Server ABAP. What do we do in IPC ? There are many things we do in IPC. Primarily all custom routines which are implemented in ECC SD have to be re-implemented in IPC. Since IPC is Java based , hence you need to have knowledge of JAVA , NWDS and NWDI. There are restrictions as to what Java based functionality you can use in IPC. To know more details , please download this document. This would explain you everything related to IPC. The document is a treatise and would help you to ramp-up on all topics in SAP IPC. This document was delivered with a SAP Note.

        Also you can refer to this website.

This diagram illustrates the Development Infrastructure used in IPC

The development process in Java is illustrated below ( holds good for IPC Java developments as well)

The ABAP & JAVA development process is compared

  • ABAP Based Developments for pricing: Though there are somethings which are missing in this blog, yet this blog is an absolute must for beginners. The ABAP based developments are covered and that part is sufficient.
  • Tools to analyze pricing: There are some excellent tools available to analyze pricing in SAP CRM.Check the attachment in the note . You would need the access to Service Market Place. The following paramters are used in SAP CRM/IPC analysis.

  • Middleware: The mass generation of following types of objects could be done
      • Price determination relevantconditions (PR , BO and FG) -These conditions control the price determination when the trade promotion is executed or the sales order is executed.
      • Conditions used in campaign determination (CD) -These conditions control thecampaign determination when the trade promotion is executed.

     The transation CND_MASS_GEN_OBJECTS is used to generate the objects these objects

With this learning map at least you would  have more than the basic idea about pricing from customization, IPC from its infrastructure, development and other related areads and CRM Pricing Analysis tools. Enough to get started.

It took me a lot of effort ( actually effort of colleagues who ramped me up as well ) and a lot of persistence to gain a foothold in this area. Went through lots of materials available in the internet and then could narrow down the list to these documents/books. In the interest of people , let this blog be a placeholder for learning SAP CRM Pricing and Internet Pricing Configurator resources. We can add the resources if we want to add.

If you believe if something is missing please mention it in the comments and hopefully me or someone else will be able to modify the blog to capture the information.

Selected Blogs from SAP SCN which may be of interest

  1. Blog1
  2. Blog2
  3. Blog3
  4. Customizing Download
  5. IPC Java User Exit Development
  6. IPC Java User Exit Advanced
  7. Update Pricing in SAP CRM & SAP ECC
  8. Debugging Java Based IPC user Exit part1
  9. Debugging Java Based IPC user Exit part 2