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workflow agent assignemt via organisation unit

Former Member
0 Kudos

Hi

any body tell me i want to determine agents assignment for my workflow and that to through organisation structure using rule. in my organisation structure there is only one officer and if he is not there substitute should do the officer work how to create organisation structure for this scenario and i want to create a rule so that mfrnr no. range in between 10 to 100 should use this organisation structure

1 ACCEPTED SOLUTION

Former Member
0 Kudos

Hi Srinivas,

Assign the position of the user as the agent for that particular task.

You can assign both the users to the same position, who ever reserves the workitem can complete it.

The subsitution can be set in the buisness work place of the officer.

Best Regards

Satish Nair

2 REPLIES 2

Former Member
0 Kudos

Hi Srinivas,

Assign the position of the user as the agent for that particular task.

You can assign both the users to the same position, who ever reserves the workitem can complete it.

The subsitution can be set in the buisness work place of the officer.

Best Regards

Satish Nair

0 Kudos

can u briefly tell me how to create rule and how to assign to task and how agents are sent to workflow container