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What is the difference between customising requests and change requests?

Former Member

Former Member
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hi seetha,

Customising requests(change request of category CUST) record client-specific customising settings within a client.A request/task of the category CUST only contains clent specific customising objects of category CUST that originate from exactly one client(source client)

Requests/tasks of the category SYST contain objects that also belong to the category SYST.

These are ABAP/4 repository objects and customising objects intended for all clients.

Requests/tasks of the type SYST can also caontain objects belonging to the category CUST,ie.,they allow a combination of both categories.However,as above,all the objects may only originate from one client(the source client).

reward if helpful



Former Member
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Hi kalyani,

This may probably help you.

Change request:


A parallel object created to record changes to a collateral entity (collateral object or collateral agreement) that has been released and set to status Active.


Use change requests to maintain planned changes to collateral entities that have been released (set to system status Active). A change request passes through a life-cycle similar to that of any other collateral entity. To save the planned changes on the parent collateral entity, you must release the change request using appropriate business activities.

The Request function is enabled only for collateral entities that have already been released. To view existing change requests, select the list arrow on the Request button on the application toolbar. To view change requests that have not been released (inactive), select List of Change Objects. If active change requests already exist for the entity, you can display them by choosing Active.

Choose with the quick info text Display Release History, to view changes made using a change request. This function can be used only if the change request has not yet been released.


A change request has a structure similar to that of parent collateral entity. You can however determine the values that can be changed in a change request using the Customizing settings.

Customizing Settings for Change Request

To create change requests, you must define the necessary settings by choosing Process Control ® Change Request in the Customizing for respective collateral entities.

Change request types that you need to make specific changes to the collateral entities. For example, for a real estate lien, you may be required to furnish a notary declaration or a trust order.

Status profiles that must be assigned to change request types. By this assignment, you determine the possible user statuses that collateral entities must assume when change request business activities are performed on them.

Required business activities relevant for change request types. The business activities would determine the process control (including field statuses, authorizations and status transitions) on the change objects.

For example, you can use the object screens assigned to business activities to determine the fields that can be changed in the change requests.

The standard system provides the authorization object CMS_PCN_02. You can assign authorization profiles of this authorization object for all change request types.

Release procedures for generating work items to enable workflow for change request. You also define status transition on release for change request types.

Collateral Management uses the change request concept to implement the special arrangements function for collateral agreements. Therefore, you must define all special arrangement types (defined in the Customizing for collateral agreements) as change request types.


Some possible change request types are:

1. New valuation

2. Trust order

3. Notary declaration

4. Declaration of property developer

plz reward ponits if helpful

also get back to me for further queries.

thanks and regards,