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Screen painter issue

0 Kudos
4,069

Hi Gurus,

One of the user not able to open the SAP screen painter from his location. When he tried to open the screen painter he is getting error like "Graphicla Layout Editor is not available. Continue with alphanumeric editor". Also he tried test the RFC connection "EU_SCRP_WN32". Same got failed with below error

From our end we are able to open the screen painter without any issue and able to perform the connection test for RFC EU_SCRP_WN32 successfully.

LOCATION    SAP-Gateway on host EFLTDS / sapgw00

ERROR       service '' unknown

TIME        Thu Sep 10 15:16:07 2015

RELEASE     640

COMPONENT   NI (network interface)

VERSION     37

RC          -3

MODULE      ninti.c

LINE        465

DETAIL      NiPGetServByName: service '' not found

SYSTEM CALL getservbyname

COUNTER     41582

**************************************************************************

Sep 10 15:17:13 2015

ERROR => R3ISearchPartner: timeout, partner LU: >%%SAPGUI%%<, TP: >gnetx.exe< [gwr3cpic.c   6172]

ERROR => R3ISearchPartner: HOST: %%SAPGUI%%, conv ID: 83264924 [gwr3cpic.c   6185]

Below is the rfc trace(dev_rfc.trc).

T:4056 ======> Connect to SAP gateway failed

Connect_PM  TPNAME=IGS.EFD, GWHOST=EFLTDS, GWSERV=3300

ERROR       internal error

            (this retcode should be handled by caller of NI-layer)

TIME        Thu Jul 30 13:38:22 2015

RELEASE     640

COMPONENT   NI (network interface)

VERSION     37

RC          -8

MODULE      nixx.c

LINE        666

COUNTER     3

>TS> Thu Jul 30 13:40:27 2015

T:4056 Error RFCIO_ERROR_SYSERROR in abrfcio.c : 2362

>TS> Thu Jul 30 13:41:32 2015

T:4056 Error RFCIO_ERROR_SYSERROR in abrfcio.c : 2362

One more rfc trace file(dev_rfc0)

Timeout during connection setup (check that partner exists)

ABAP Programm: RSRFCPIN (Transaction: SM59)

Called function module: RFC_PING

User: EFLABAP (Client: 112)

Destination: EU_SCRP_WN32 (handle: 2, , {7F960BAE-834F-4BFD-9288-2A1CA5408DD6})

Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 3286

CPIC-CALL: 'ThSAPCMRCV' : cmRc=20 thRc=456

Timeout during connection setup (check that partner exists)

Error RFCIO_ERROR_MESSAGE in abrfcio.c : 1661

**** Trace file opened at 20150910 161042 India Standard Time, SAP-REL 640,0,404 RFC-VER 3 1330872 MT-SL

Please check and let us know the solution.

Regards,

Zahir Hussain

6 REPLIES 6

former_member183519
Contributor
0 Kudos
551

Hello Zahir,

In the initial screen of the screen painter (TCODE SE51), choose 'Utilities' ---> Settings. A pop-up showing the user specific settings is displayed. Choose the tab screen painter. In that tick the check box Graphical layout editor. This will launch Graphical screen painter.

Problem with Screen Painter on FrontEnd 710 (Wi... | SCN

Regards,

Hitesh

0 Kudos
551

Hi Hitesh,

I will check this option and let you know.

Regards,

Zahir

0 Kudos
551

Hi Hitesh,

This option is already marked in SE51 screen painter.

Regards,

Zahir

raymond_giuseppi
Active Contributor
0 Kudos
551

Did you try to

  • Reinstall/Upgrade his SAP GUI (there is also a check installation icon in the SAP GUI option)
  • Change the time out of the RFC destination (special options, Keep-Alive-Timeout)

Regards,

Raymond

0 Kudos
551

Hi Raymond,

I have already tried the said steps, but no luck.

Regards,

Zahir

0 Kudos
551

Hi,

We had the same problem (timeout) starting screen painter on a SAPGUI client pc.

The issue coud be solved by adding the missing sapgw00, sapgw01, etc. entries in the services file located at the \windows\system32\drivers\etc directory on the SAPGUI client pc.

>> services

sapgw00  3300/tcp

sapgw01  3301/tcp

sapgw02  3302/tcp

sapgw03  3303/tcp

sapgw04  3304/tcp

sapgw05  3305/tcp

sapgw06  3306/tcp

sapgw07  3307/tcp

sapgw08  3308/tcp

....

sapgw99  3399/tcp

<<


Kind regards

Peter