We have activated the change pointer on the debmas (customer creation) idoc. When CHANGING a customer, a change pointer is created. Via transaction BD2, an idoc is created.
The problem: when CREATING a new customer, no change pointer is created. As a result we do not get an idoc.
Is the above mentioned behaviour normal?
What can I do to solve this problem?
Thanks in advance.
Found the sollution ourselves;
We were missing an entry in the view that is maintained by BD52.
Object DEBI, table KNA1, field KEY
By adding the entry, a change pointer is created when adding a new customer.