- SAP Managed Tags:
While this session is also available online, a nice benefit is attending "live" sessions via the SAP Learning Hub, available with your SAP TechEd registration. So SAP TechEd can live on well after you attended the event live.
Source: SAP
Source: SAP
Usual disclaimer, anything in the future is subject to change
Source: SAP
How many devices interacted with today
How play music 20 years ago vs today
Source: SAP
Key principles
-Tailored experiences, state of mind
-Challenges of tailored experience – produced for the majority
Source: SAP
Adapt to individuals
Context of individuals
Understand state of mind of users
No day same day in same state of mind
Everyone is different
Solutions that adapt and understand you
Trust - ethics
Source: SAP
Design for people
Source: SAP
Consumer vs business interactions
Stream – convenience
Same for talking – whatsapp or text messages
Source: SAP
Expect convenience from consumer space
Flexible work hours and space
Source: SAP
Source: SAP
Offer interaction patterns based on preference and context
Mouse, keyboard, mobile, today
Conversational AI to speak to system and get natural language answers
Not one or the other type
Based on preference/situation
Source: SAP
Challenges – fit the masses
Different kinds of expectations
Personas – developers in front of computer, maintenance worker – mobile environment
Source: SAP
Still contains guidelines and design principles
Role based
Adaptive
Simple user experience, not cluttered
Coherent
Delight
Source: SAP
Target design, parts available, new features
Common shell bar is available
One digital assistant
Source: SAP
Flexible patterns that look the same
Access to live data
Shareable and reusable
Source: SAP
Co-pilot, conversational AI – still call innovation, still working on
Choose to interact in a conversational way, what questions ask
Way you interact with data, can help infuse intelligence
Source: SAP
Tablet prototype – inscribe – not a product yet, pen on a tablet, natural interaction, intuitive way
Insight into way
Source: SAP
No project to share; SAP not in a state to share, looking into it, business cases
Source: SAP
Just started working on
Summary of everything else and strategy
Understand who end user is, and what situation is
Preferences, preferred interaction methods, what interests you – mobile worker, or on desktop?
Sensors, data points use
Early prototype on phone – walking – bag or table?
Source: SAP
Sense environment, changing conditions, walking to meeting, ask system, still manipulate phone, jump to car, now detected automatically – Co-pilot should not push graph as you are in car, and then move to conversational interaction
Source: SAP
Gaze interaction –
Create new interaction patterns
Control computers in new ways
Give insights
Gaze interaction – eye tracking – look at screen - mobile, desk, or embedded screen – window into digital world
Gain understanding of individual and what is important to you
Source: SAP
One stage further
Car broken, what is it you need, what is intention
Look at brain
BCI – brain computer interaction
Early days
Navigate in 3-D space
Map to mental commands to command computer through thought
Possible now - minimal devices – wearable neurotechnology devices to see how stressed you are
Train way of working
Provide intelligent support
Embed with learning
Source: SAP
One stage further
Car broken, what is it you need, what is intention
Look at brain
BCI – brain computer interaction
Early days
Navigate in 3-D space
Map to mental commands to command computer through thought
Possible now - minimal devices – wearable neurotechnology devices to see how stressed you are
Train way of working
Provide intelligent support
Embed with learning
Source: SAP
Support end user
Suitable for workplace
Study: less stressed when design is more organized
Combine gaze & brain computer interaction – what is stress levels at certain point
Source: SAP
Could be seen as negatives, allow people more time to deal with creative tasks
More flexibility in role
Source: SAP
SAP wants to co-innovate with you
Source: SAP
Follow up contact information
What do you think?
Source: SAP
Source: SAP
Usual disclaimer, anything in the future is subject to change
Source: SAP
How many devices interacted with today
How play music 20 years ago vs today
Source: SAP
Key principles
-Tailored experiences, state of mind
-Challenges of tailored experience – produced for the majority
Source: SAP
Adapt to individuals
Context of individuals
Understand state of mind of users
No day same day in same state of mind
Everyone is different
Solutions that adapt and understand you
Trust - ethics
Source: SAP
Design for people
Source: SAP
Consumer vs business interactions
Stream – convenience
Same for talking – whatsapp or text messages
Source: SAP
Expect convenience from consumer space
Flexible work hours and space
Source: SAP
Source: SAP
Offer interaction patterns based on preference and context
Mouse, keyboard, mobile, today
Conversational AI to speak to system and get natural language answers
Not one or the other type
Based on preference/situation
Source: SAP
Challenges – fit the masses
Different kinds of expectations
Personas – developers in front of computer, maintenance worker – mobile environment
Source: SAP
Still contains guidelines and design principles
Role based
Adaptive
Simple user experience, not cluttered
Coherent
Delight
Source: SAP
Target design, parts available, new features
Common shell bar is available
One digital assistant
Source: SAP
Flexible patterns that look the same
Access to live data
Shareable and reusable
Source: SAP
Co-pilot, conversational AI – still call innovation, still working on
Choose to interact in a conversational way, what questions ask
Way you interact with data, can help infuse intelligence
Source: SAP
Tablet prototype – inscribe – not a product yet, pen on a tablet, natural interaction, intuitive way
Insight into way
Source: SAP
No project to share; SAP not in a state to share, looking into it, business cases
Source: SAP
Just started working on
Summary of everything else and strategy
Understand who end user is, and what situation is
Preferences, preferred interaction methods, what interests you – mobile worker, or on desktop?
Sensors, data points use
Early prototype on phone – walking – bag or table?
Source: SAP
Sense environment, changing conditions, walking to meeting, ask system, still manipulate phone, jump to car, now detected automatically – Co-pilot should not push graph as you are in car, and then move to conversational interaction
Source: SAP
Gaze interaction –
Create new interaction patterns
Control computers in new ways
Give insights
Gaze interaction – eye tracking – look at screen - mobile, desk, or embedded screen – window into digital world
Gain understanding of individual and what is important to you
Source: SAP
One stage further
Car broken, what is it you need, what is intention
Look at brain
BCI – brain computer interaction
Early days
Navigate in 3-D space
Map to mental commands to command computer through thought
Possible now - minimal devices – wearable neurotechnology devices to see how stressed you are
Train way of working
Provide intelligent support
Embed with learning
Source: SAP
One stage further
Car broken, what is it you need, what is intention
Look at brain
BCI – brain computer interaction
Early days
Navigate in 3-D space
Map to mental commands to command computer through thought
Possible now - minimal devices – wearable neurotechnology devices to see how stressed you are
Train way of working
Provide intelligent support
Embed with learning
Source: SAP
Support end user
Suitable for workplace
Study: less stressed when design is more organized
Combine gaze & brain computer interaction – what is stress levels at certain point
Source: SAP
Could be seen as negatives, allow people more time to deal with creative tasks
More flexibility in role
Source: SAP
SAP wants to co-innovate with you
Source: SAP
Follow up contact information
What do you think?
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