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SAPGUI update from Installation Server fails...

Former Member
0 Kudos

Hi!

We have installed a SAPGUI Installation Server and rolled out SAPGUI Patch Level 1 to several PC's using LSH. So far no problems...

But now we had to patch the Installation Server to Patch Level 2. This was no problem, too. The clients check for an update every 5 launches; are finding the update and prompt the user to update. But this process fails on every client when the user has no admin rights (yes, LSH is still configured!)!

Some lines from the log file NwSapSetup.log:

9:30:47 NwSapFeiUt 1 Distribution server expected as servername

09:30:47 NwSapFeiUt 1 Going to call pipe "
servername\PIPE\_nw_sapfeids_is_pipe_" sending MTCHPC043 /fs="
servername\sap-install\Setup" /cmdline='/product="SAPGUI710"' /isversion="8.0.0.221" /_upid=3108 /winsta="WinSta0" /desktop="Default" /event="Global\IS_NW_SAPSETUP_Sync_Event296078"

09:31:14 NwSapFeiUt 1 NamedPipe received domain\sa-sapinstall

09:31:14 NwSapSetup 2 Environment : Installer Service will run under account 'domain\sa-sapinstall', SID S-1-5-21-1202660629-1770027372-725345543-2737

09:31:14 NwSapSetup 1 Signal IS to start second process

09:31:14 NwSapSetup 1E Could not open synchronisation event from IS: Das System kann die angegebene Datei nicht finden.## Error code 0x2 (2)

09:31:37 NwSapSetup 1E EventName: Global\IS_NW_SAPSETUP_Sync_Event296078

09:31:45 NwSapSetup 1E LOCAL SECURITY HANDLING FAILED

From NwSapSetupIs.log:

09:26:28 NwSapFeiIs 1 NwSAPInstallerSvc

09:26:28 NwSapFeiIs 1E Could not initialize LSH: No Server given

09:26:28 NwSapFeiIs 1E Could not initialize LSH: No Sapsetup.exe found: Das System kann die angegebene Datei nicht finden.## Error code 0x2 (2)

09:26:28 NwSapFeiIs 1E Could not initialize LSH: Name of Windowstation not given

09:26:28 NwSapFeiIs 1E Could not initialize LSH: Name of Desktop not given

09:26:28 NwSapFeiIs 1E Could not initialize LSH: Process User Id not given

09:26:28 NwSapFeiIs 1E Could not initialize LSH: Eventname not given

09:26:28 NwSapFeiIs 1E Could not initialize LSH: Command line arguments not given

09:26:28 NwSapFeiIs 1E Could not get all needed values from the Commandline

09:26:28 NwSapFeiIs 1 Check if SapSetupI is still waiting ...()

09:26:58 NwSapFeiIs 1E Could not initialize LSH: SapSetup Event timed out

09:26:58 NwSapFeiIs 1 Allow execution of untrusted binaries

09:26:58 NwSapFeiIs 1E Not a configured Server -> EXITING

Can anybody help me with this?? Thanks in advance!

regards from switzerland,

martin

Accepted Solutions (0)

Answers (6)

Answers (6)

Former Member
0 Kudos

Hallo Zusammen

Da gibt es ein Problem mit einem SAPGUI Patch von 7.10

aufgrunddessen werden die Rechte nicht richtig erteilt.

die Dateien im Ordner SetupDS auf dem Installationsserver sind fehlerhaft.

NwSapFeiLg.dll

NwSapFeiUt.dll

NwSapSetupDs.exe

erstellen Sie eine Service Meldung an SAP -dann erhalten Sie die Reparaturdateien von SAP.

nach Stoppen des Distributionsdienstes müssen die Dateien ausgetauscht werden -

nach dem Austausch und Neustart des Services sollte das Problem erledigt sein

mfg

Karl-Heinz Wunsch

Former Member
0 Kudos

Hello, Karl-Heiz
is this also true for Sap Gui Version 7.20 Patch 10?

I'm having the same symptoms on Installation Server 8.6.1.51..

Hallo, Karl-Heinz
gilt dies auch für SAP GUI Version 7.20 Patch 10?

Ich habe die gleichen Symptome auf Installations-Server 8.6.1.51 .. 10?

jude_bradley
Employee
Employee
0 Kudos

Hello Rui,

Please ensure you are using compliation 3 DVD of the 7.20 GUI from the servicemarketplace

and also ensure that the sapsetup is patched.

You can download the compilation 3 dvd here:

http://service.sap.com/swdc

Installations and Upgrades

Browse our Download Catalog

SAP Frontend Components

SAP GUI FOR WINDOWS

SAP GUI FOR WINDOWS 7.20 CORE

Installation

and the sapsetup patches can be downloaded by following note

http://service.sap.com/sap/notes/1587566

Regards,

Jude

Former Member
0 Kudos

Hallo

Da gibt es ein Problem mit dem SAPGUI Patch von SAP

einige Dateien auf dem Installationsserver im Ordner SetupDS sind fehlerhaft

NwSapFeiLg.dll

NwSapFeiUt.dll

NwSapSetupDs.exe

die Dateien werden im nächsten Patch von SAP geändert

Aufgrund eines Fehlers werden die Rechte nicht mehr erteilt!!!

Erstellen Sie eine Servicemeldung, dann erhalten Sie die Reparaturdateien von SAP

mfg

Karl-Heinz Wunsch

lieven_debock
Explorer
0 Kudos

Try SAP Note 508649 & SAP Note 593486..

Note 593486/point 11.

Reconfiguring LSH / starting it "
<I-server>\<Share>\setup\NWSapadminsetup.exe

Led to the "Microsoft .Net Framework 1.1 wizard",

following the instructions of the 'error'-message did not initially solve the problem,

(Just trusting "NWSAPAdminsetup.exe')

But using the second 'Icon', ..'Trust an assembly', And then 'trusting All assemblies from SAP'.. Seemed to have solved the problem.

We did reconfigure the LSH using this method as well...

And it seems to work fine now..

Lieven

Former Member
0 Kudos

Hello.

This will probably annoy you, but, I have had a lot of similar problems with the GUI installation from the server, and after a lot of analyzing, I have realized that whenever I get the error LOCAL SECURITY HANDLING FAILED, it means thet there is really something wrong with LSH.

So re-check and triple check.

Aleksandra

lieven_debock
Explorer
0 Kudos

Hi !

Same issue here..

The SAPGUI Installation Server was brought to Patch Level 3.

When a non-administrator tries to manually start NWSAPSetup..

A Messagbox appears saying: Sapsetup was not able to grant you administrator rights, either because:

- The distribution service didn't respond..

- The installation service didn't start

- The logon credentials for the installation service are incorrect.

Looking into the log:

14:28:22 NwSapFeiUt 3 Utilities Library initialized (Unicode Release build)

14:28:22 NwSapFeiUt 1 Distribution server expected as hkbw1

14:28:22 NwSapFeiUt 1 Going to call pipe "
hkbw1\PIPE\_nw_sapfeids_is_pipe_" sending BPBH03J /fs="
hkbw1\sap710c1\Setup" /cmdline='/Package="Test"' /isversion="8.0.0.300" /_upid=1480 /winsta="WinSta0" /desktop="Default" /event="Global\IS_NW_SAPSETUP_Sync_Event21227484"

14:28:23 NwSapFeiUt 1 NamedPipe received pidpant\administrator

14:28:23 NwSapSetup 2 Environment : Installer Service will run under account '<Domain>\<administrator>', SID S-X-X-XX-...

14:28:23 NwSapSetup 1 Signal IS to start second process

14:28:23 NwSapSetup 1E Could not open synchronisation event from IS: Het systeem kan het opgegeven bestand niet vinden.## Error code 0x2 (2)

14:28:23 NwSapSetup 1E EventName: Global\IS_NW_SAPSETUP_Sync_Event21227484

So any help appreciated how to solve this?

Lieven

Former Member
0 Kudos

Hi Martin

I am even one step behing. We only installed the Installation Server an Patched it to the latest Release and afterwards we configured LSH. As soon as we have a user who would like to install a package (via command line) the installation fails. Any progress from your side during the last weeks?

Regards - Philipp