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Mitigation control: Sending failed No valid SAP sender address

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GRC 5.3 SP10 RAR

In mitigation control: I have created a new control ID. When I am trying to assign it to a user getting error

"Sending failed No valid SAP sender address"

Please advise to resolve the issue. I need to mitigate user.

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Answers (1)

Answers (1)

Former Member
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Hello Pal,

Please go to RAR configuration -> Risk Analysis -> Additional Options. Here check if you have the parameter Enable Monitor Notification set to YES. If you do then set this one to NO. Also, kindly check and make sure that you have a valid email address maintained for each of the mitigation control monitor in Mitigation tab.

If you wish to have the parameter set to yes only then you need to do the JAVA mail settings in Visual Admin. Check configuration of the JAVA mail client, which can be done using Visual Administrator, to send the Email Notification.

(Configuration > Java Mail Client > Properties > Smtp).

Regards, Varun

Edited by: Thakur Varun on May 21, 2010 3:47 PM