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I am trying to create worklist using RMCA dunning.Activity assigned is wl01

Former Member
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66

Hi,

I am trying to create worklist using RMCA dunning.Activity assigned is wl01.

Getting an error during dunning activity run is 'Error determining responsible persons' Please help.

Jayant

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Answers (1)

Answers (1)

william_eastman
Product and Topic Expert
Product and Topic Expert
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Jayant:

I will assume that the settings for that activity use 'Determine responsible agent', and in that case you need to maintain the rules and responsibilties for the workitems so that they can be routed correctly. You will need to create organization structure as well.

regards,

bill.