We've got the MSMP workflow with the only stage, the approver is Manager. Is it possible to setup auto-confirmation when the time passed? We use this workflow for requests to block user, and will be great to setup auto-confirmation (i.e. to block user) if approver delays the answer. From my point of view this option should be like escalation (when we can set the time after which the request will be redirected for another person or on the next stage), but escalation does not work on the last WF stage with parameter 'skip to next stage'
If you have not found a solution yet then here you go.
If you would like to set up auto confirmation when the workflow has just one stage then you can do so by setting the escalation time. You can set the parameter as 'Escalate to specific agent' and assign any appropriate agent. Let's take an example. You have set the escalation time as 30 mins and entered GRAC_SECURITY as the escalation agent. There is just one stage in workflow which is GRAC_MANAGER. If the manager does not approve in 30 mins then the request goes to the security stage automatically. If the security team approves the request is completed.
If you have more than one stage in the workflow then you can set an appropriate escalation time and the parameter as 'Skip to next stage'. In this case if the request is not approved on time, it goes to the next stage in the workflow process.
Hope this helps.