Is it possible somehow to manage the creation of a non dialog user (i-e: communication) using CUP after the relevant request has been ended and approved?
Thanks in advance. Best regards,
It depends on your approval workflow. If you have stages like "Manager", than you have to do the request in the CUP (My Work - Create Request) because you have to fill in all fields manually. Than you must decide, who is the relevant manager to approve this communication or system user.
I would recommend you, that such request shouldn't done by enduser. But it's possible to create requests for such user. If there special stages to configure, that you should decide, if you will do a special approval workflow, within using detours or forks.
I hope thats help!