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Inspiration, insights, learning!

As the SAPPHIRE NOW® conference concludes today, there still is time to catch up, if you missed the live sessions in eight specialized tracks: customer experience, finance, HR, industries, IT, midmarket (SMB), procurement, and supply chain.

Wherever you are located in the globe, there is content relevant to you in English, or in main local languages, available free of charge.

More information about the event is available here.


This year again, SAP Services and Support organization brings together customer stories, live panels, round tables, and expert conversations tailored specifically to your role and your business, so you can capitalize on your technology investments and set your project on the right path.


Don’t Take Our Word for It: Hear What Our Customer Say

Hear what SAP customers have to say about their strategies, projects, ongoing adoption, and maintenance approaches. Find out how they worked with services and support teams from SAP.

Audience track Title Registration link Customer Replay link
Operations Learn How OSRAM Continental Created an Intelligent Plant OSRAM International watch on YouTube
Operations Learn How INDEX Expanded Its Machine Business Online Index-Werke GmbH & Co KG watch on YouTube
HR Drive Digitalization Now with a Robust HR Organization Erste Group Bank AG watch on YouTube
Finance Explore the Ways That Siemens Is Implementing New Finance Processes Siemens AG watch on YouTube
Finance Enhance Financial Reporting by Switching to a Ledger-Based Approach Colgate-Palmolive watch on YouTube
Customer experience Extend the Customer Experience Beyond Purchases to Improve Brand Loyalty South Shore Furniture watch on YouTube
Customer experience Expand Your E-Commerce Strategy During COVID-19 CX209 Grupo Gigante coming soon
Industries Discover How Co-Innovation Enables Better Clinical Trial Supply Management Roche watch on YouTube
Procurement Improve Global Procurement with a Digital-Only Strategy Vodafone watch on YouTube

Capitalize on our expertise in areas of services and support

Attend sessions specifically designed to highlight key success factors, best practices and areas that may make or break a typical project.

Audience track Title Registration link Speaker Replay link
IT Achieve the Full Potential of SAP BTP Quickly with Services from SAP Craig Giron, SAP watch on YouTube
IT Stay Agile and Run Your Business More Flexibly with Outcome-Based Services Craig Giron, SAP watch on YouTube
IT Gain the Expertise to Build, Run, and Optimize Your Intelligent Enterprise Peter Amor, SAP watch on YouTube
IT Get Expert Support on Your Journey to a Digital Future Reik Boettner, SAP
Nadine Haesner, SAP
watch on YouTube
IT Manage Your Organization's Environmental Impact Using Embedded Intelligence Bettina Zedlitz, SAP watch on YouTube
Operations Enable Enterprise-Wide Agility and Productivity with Industry 4.0 Peter Flohrer, SAP watch on YouTube
HR Deliver a People-Focused Employee Experience with SAP Preferred Success Miguel Alfaro, SAP watch on YouTube
HR Simplify Your HR Transformation to the Cloud Paul Meredith, SAP watch on YouTube
Procurement Improve the Business Outcomes and Adoption Rates of Procurement Solutions Kat Knapp, SAP
John Wagner Jr., SAP
watch on YouTube
FIN Innovate and Accelerate Your Finance Processes with SAP S/4HANA Cloud​ Christian Straub, SAP watch on YouTube
FIN Empower Finance Leaders to Make Connections Across Your Midsize Business Robert Vetter, SAP
Arun P., SAP
watch on YouTube
Customer Experience Deliver Superior Customer Experiences with SAP Services and Support Tim Curcio, SAP; Neve Kayne, SAP, Jacek Konopelsky, SAP watch on YouTube

Be at the Center of IT

Join discussions with regional customers and SAP executives in the SAPPHIRE NOW Studio for IT.  Hear about key considerations that can make the difference in the IT line of business.

Hear SAP Services and Support executives Michael Mahony (NA, session link) and Thomas Pfiester (EMEA, session link) speak about the latest technology and trends.

Missed the event? No problem! Watch the replays in the comfort of your home.