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The SAP Enterprise Support Advisory Council (ESAC) is focused on the development and improvement of SAP's support offerings for making them 100% aligned with the needs of our customers. It is an open program for all SAP Enterprise Support and SAP Preferred Care customers. By joining the program, customers become early adopters of the latest support innovations and profit from a bigger investment from SAP’s side (e.g. experts access, workshops).

In 2017, the ESAC program will focus on the following topics:

To provide you with more details about the Business Innovation powered by HCP workstream we have scheduled two webinars. This workstream covers two topics, IoT and SAP Fiori. Please feel free to register:

  • ESAC 2017: Business Innovation powered by HCP – IoT
    March 7, 9 am CET or 5 pm CET
    Register here

  • ESAC 2017: Business Innovation powered by HCP – SAP Fiori
    March 9, 2017, 9 am CET or 5 pm CET
    Register here

Who else could provide better arguments on why to join than other customers who participated in ESAC last year? Please listen to some of our ESAC members to learn what's in it for you:

In Addition, we also have great success cases from our customers to share. Please check out these business transformation stories from two of our customers that participated in ESAC 2016 in the SAP Cloud Solutions workstream and Value for Business Decision Makers workstream respectively:

Käserei Champignon Hofmeister GmbH & Co. KG that joined the SAP S/4HANA workstream of ESAC 2016 produced a short video testimonial with us. Please watch this 3 minute video to learn how his company is successfully leveraging SAP Enterprise Support to transform into a digital enterprise:


For further information and to learn how to join please visit these ESAC websites: