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Welcome to SAP Enterprise Support Academy News, the information channel that keeps you informed about learning and enablement topics in the context of SAP Enterprise Support. To learn more about SAP Enterprise Support Academy, visit our landing page at

May 2016 Edition

Many customers have already benefitted from the objective-based approach and the social learning and support offerings provided by SAP Enterprise Support value maps. We’re now extending the portfolio with the following new/updated topics:

SAP Cloud for Customer value map

This value map starts in pilot mode and is designed to help you plan new SAP Cloud for Customer business scenarios, choose the appropriate integration methodology and data migration strategy, and safeguard your go-live. Read more…

SAP Fiori and Digital Platform value map

This value map is designed to guide you through the adoption of SAP Fiori, in line with your own mobile and user experience strategy. This value map replaces the SAP Enterprise Support value map for mobile solutions. Read more…

SAP Enterprise Support Academy Event Calendar

Here's your direct access to the calendar of expert-led events (meet-the-expert-sessions and expert-guided implementations) that are scheduled within your regional timezone:

Get Prepared for SAP Solution Manager 7.2

SAP Solution Manager 7.2 continues to be a hot topic. The SAP Enterprise Support Academy offers several opportunities to prepare for an upgrade to SAP Solution Manager 7.2. Here’s an update about new offerings in May (see also list of scheduled events above):

SAP Solution Manager 7.2 in the SAP CAL for Content Activation

Using the SAP Cloud Appliance Library (CAL), you can test the content activation procedure to evaluate how your documentation will appear in the new 7.2 system. The power of the cloud infrastructure allows you to restore the system to a previous state easily and repeat the activation process as often as necessary.

New Guided-Discovery Tutorials

The portfolio of the new guided-discovery tutorial (GDT) learning format has been enhanced. GDTs allow you to navigate through a virtual demo environment at your own pace to discover SAP Solution Manager 7.2.

Heads-up: SAP SuccessFactors Q2 Release Information Webinars

Registration for this quarter’s Release Information webinars opens soon. Don’t miss these sessions, where SAP SuccessFactors product managers present important information about this quarter’s enhancements and innovations.

New SAP SuccessFactors VIP Webinars

Three new webinars in the SAP SuccessFactors Value & Innovation in Practice (VIP) series are scheduled in May. VIP webinars present best practices, customer use-cases and administrative tips.

openSAP Courses Starting in Q1 2016

The following openSAP courses are currently available for registration: