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brian_finnerty
Explorer
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The following table suggests common items that might be consuming storage space and need to be monitored by the Service Optimization system administrator:

TypeDefault location and File Name (may vary)Notes
Operating system driveC:\Ensure that available storage exists at all times
Service Optimization installation driveC:\, or D:\Ensure that available storage exists at all times
Service Optimization integration logsC:\Program Files\ClickSoftware\Service Optimization\Bin\LogEnsure old logs are either deleted, moved, or compressed
IIS logsC:\windows\system32\LogFiles\W3SVC1By default, one file is created per day.
Ensure old logs are either deleted, moved, or compressed
Service Optimization SXP and Refresh logsC:\  (C:\SXPMessageLog.txt, C:\Tasks30741QueryResults.txt)Ensure old logs are either deleted, moved, or compressed
ClickMobile client logsC:\Documents and Settings\<User>\Application Data\ClickSoftware\ClickMobile\ClickMobileLog.htmlLocated on the ClickMobile client device.
Ensure old logs are either deleted, moved, or compressed
Windows Memory DumpsC:\Windows\Memory.dmpEnsure old logs are either deleted, moved, or compressed
Service Optimization TracerC:\TempEnsure old logs are either deleted, moved, or compressed
Windows Performance monitoringC:\PerfmonEnsure old logs are either deleted, moved, or compressed
PTV xServer logsC:\xServer\xlocate-1.10.0.4\logs,
C:\xServer\xmap-1.10.0.1\logs,
C:\xServer\xroute-1.10.0.1\logs
Ensure old logs are either deleted, moved, or compressed
PTV eServer logsC:\eServer\eLocateServer\Log,
C:\eServer\eRouteServer\Log,
C:\eServer\eMapServer\Log
Ensure old logs are either deleted, moved, or compressed
Pitney-Bowes Envinsa logsC:\MapInfo\Envinsa-4.4\Logs
C:\MapInfo\Envinsa-4.4\WebServer\Tomcat-Services\logs
C:\MapInfo\Envinsa-4.4\WebServer\Tomcat-Routing\logs
C:\MapInfo\Envinsa-4.4\WebServer\Tomcat-Presentation\logs
C:\MapInfo\Envinsa-4.4\WebServer\Tomcat-MapTiling\logs
C:\MapInfo\Envinsa-4.4\WebServer\Tomcat-LocationUtility\logs
Ensure old logs are either deleted, moved, or compressed
Pitney-Bowes MapInfo logsC:\Program Files\MapInfo\MapMarker_BRA_v4\sdk\tomcat\logs
C:\Program Files\ClickSoftware\GIS\MapInfo\GeocodingServer\logs
C:\Program Files\ClickSoftware\GIS\MapInfo\RoutingServer\logs
Ensure old logs are either deleted, moved, or compressed
ClickMobile Middle-Tier serverC:\Ensure that available storage exists at all times
Service Optimization DatabaseC:\Ensure that available storage exists at all times
Service Optimization Database - OracleDatabase's tablespaceEnsure that available storage exists at all times, and table can be extended as required

The following table suggests common items that might be consuming database table-space and need to be monitored:

TypeDefault locationNotes
TasksW6TasksAccelerated growth might suggest required use of purging
AssignmentsW6AssignmentsAccelerated growth might suggest required use of purging
AuditW6Audit_XXXXAccelerated growth might suggest required use of purging
Outgoing MessagesW6Outgoing_MessagesAccelerated growth might suggest required use of purging
Agents OperationsW6Agents_OperationsAccelerated growth might suggest required use of purging
Operation LogW6Operation_LogAccelerated growth might suggest required use of purging
Calendars & it's MultiValuesW6Calendar_Yearly_Intervals
W6Calendar_Weekly_Intervals
W6Calendars
Accelerated growth might suggest required use of purging.
MetricsW6Metrics, W6Metrics_ResultsAccelerated growth might suggest required use of purging
EngineersW6EngineersAccelerated growth might suggest required use of inactive engineer deletion
GIS CacheW6GIS_CacheThis table has no limit, however - sudden accelerated growth rate might suggest required action items

Reference: ClickSoftware Wiki Article #1086 Storage Locations Monitoring & Maintaining on Service Optimization Servers