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joachimrees1
Active Contributor
Back when SAP ONE support launchpad was new, I wrote a few blogs on it - this one should link to all of them:

https://blogs.sap.com/2016/04/20/sap-one-support-launchpad-today-is-the-day/
Today I have another litter piece on that matter:

There are different tiles for open Incidents. (Open Incidents: -> ToDo SAP; Inbox -> ToDo us)



However, there is not tile that gives me ALL open incidents regardless of where they currently are (or is there? )

At least there is a workaround: You can take either one an change the filter, then copy/bookmark the URL

So:

all open Incidents:
https://launchpad.support.sap.com/#incident/all/filters/status=1,C,S,3,R,5,M,N&lastUpdate=ALL&select...

my open Incidents:
https://launchpad.support.sap.com/#incident/all/filters/status=1,C,S,3,R,5,N&lastUpdate=ALL&selected...

best
Joachim

EDIT:
Another helpfull one: all incidents updatedt within the last 7 days: https://launchpad.support.sap.com/#incident/all/filters/lastUpdate=THISWEEK&selectedTab=all
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