Continuing our meet the ASUG SAP TechEd d-code speaker series, I am pleased to introduce ASUG Volunteer and SAP Mentor susan.keohan who pictured in the above right and below with jocelyn.dart (source of picture is from saphana.com)
An SAP Customer Connection will be started for SAP Business Workflow. This is one way in which real SAP customers can make the products better. We will explore some ideas that have been proposed – for example, have you ever been frustrated that there is no log of a substitute that has taken over a work item? Come learn how you can participate and benefit!
I asked Sue about more details and she explained the following and why you should attend this session:
In the Fall of 2014, SAP will open a topic in the SAP Customer Connection Program for SAP Workflow. An Influence activity, such as a Customer Connection, is just one way in which real live SAP Customers can help make the products better. The purpose of this influence activity is to improve the functionality via support packs or support notes. We will explore some ideas that have been proposed, as well as discuss how interested parties can get involved. For example, have you ever been frustrated that there is no log of a substitute that has taken over a workitem? Or perhaps wished that a workflow administrative report presented more meaningful information? Come to this session to learn how you can participate in this Influence Activity!
Sue is a community advocate for Workflow, as shown in this TechEd video from 2012:
In the above video with karin.tillotson2 she is discussing SAP Certification for Workflow.
Sue is also co-author of SAP Workflow for SAP, 2nd Edition and has a new edition available for pre-order now. This is the must-have for anyone using Workflow.