SAP Global Partner Utility Week Sessions Available on Demand
Last week, we held our SAP Global Partner Utility Week. The sessions from EY, Atos, Accenture, Deloitte, and TCS are now available on demand. 

SAP Partner Solutions for the Utilities Industry

SAP for Utilities collaborates closely with partners to complement our solution portfolio. Find a collection of utilities-specific partner demos on this community page.

Featured Content

Welcome to our new SAP Partner Solution Page

We are delighted to welcome you to our new community page where you can find a large number of utilities-specific demos covering different transformation areas and industry segments. Our Global Utilities Head Miguel Gaspar Silva and Frank Ruland, Global Head of Ecosystems ENR, explain why you should take a look.

Watch the video

SAP Global Partner Utility Week Sessions Available on Demand

Our first SAP Global Partner Utility Week 2020 took place from November 16-20. We held this event in close cooperation with our global industry partners EY, Atos, Accenture, Deloitte and Tata Consultancy Services.

Watch the sessions on demand

Leading with Customer Experience

This SAP Cloud for Utilities demo illustrates how utilities companies can lead with customer experience by understanding the situation of customers, hearing their feedback, and addressing their needs.

Watch Accenture's demo

Service Simplification Using SAP Fiori and SAP Conversational AI

SAP Fiori can simplify service management processes for back-office employees allowing customer service agents to focus on customer requests. The integration with SAP Conversational AI enables agents to request additional support to accelerate resolution time for service requests.

Watch Deloitte's demo

Partner Solution Demos: Assets

Partner Solution Demos: Energy & Markets

We see an increasing importance around the topic of energy and water data in the utilities industry. The SAP solution portfolio covers the entire meter life-cycle management and performs all relevant processes for the handling of time series and discrete meter reading data next to the communication and analysis of that information. SAP Partners offer innovative solutions complementing these solutions.

Simplify smart metering for utilities with Utegration's MeterData4U solution enabling a holistic view of metering, billing and customer data sets

Partner Solution Demos: Customer

The Utilities Industry is still under pressure to change the business from a meter centric to a customer centric point of view. Customer Experience is the pivot to attract new customers, keep them or serve them better to lower cost. Extending into new business models is crucial and therefore agility and fast time to market is key. Our partners built solutions to complement our existing portfolio. Here is a collection of some partner solutions in this area:

Leading with Customer Experience by understanding the situation of customers, hearing their feedback, and addressing their needs. Watch the Accenture demoPredictive Analytics: Making use of all available data, predicting what is happening next and react accordingly. Watch Accenture's demoNew Business Models: Accenture's demo illustrates how to sell non-commodity product bundles and fulfill the individual ordersDigital framework for energy retailers to better achieve the digital transformation. Watch the demo from AtosImprove partner and customer experiences through intelligent and personalized business communications with SAP Document Presentment by OpenText

Partner Solution Demos: Service