Business Process Transformation Mission
Welcome to your business process transformation! Explore content that will support and guide you through continuous improvement across the different business process transformation disciplines.
In which use case do you find yourself?
A business process transformation could be driven by:
- a process excellence initiative with the objective to implement a process driven culture
- a change or redesign of a single process
- process management as a prerequisite/basis for a business transformation
- a change or implementation of an ERP System or any other IT-System.
Continuous improvement due to "processes" and "systems"
Business process transformation is achieved through the continuous cycle of"processes" & "systems" as depicted above – let’s call it your mission.
The SAP Signavio Community will support you with content that enables you to jump rightinto the cycle exactly where you are and need it most. Both cycles should ideally belinked to one another, however you can use them separately as well. The usage of the model depends on your specific use case.
As a first phase, we’re delivering a deep dive into the cycle "processes" with a step by step guide to each phase, and will continue to expand this content within the community through blog posts and templates to support you on your mission.
As a second step we’ll address the cycle "systems" and will be providing a deep dive there too.
Now let's have a look at"processes"and have fun exploring this together:
Design
Start your journey to business process excellence and design your future state.
Enable
Create transparency, multiply your initiative and enable your people and/or systems.
Execute
Run and execute pre-defined future process(es).
Analyze
Analyze the overall performance of the process and learn from the process KPIs.
Enhance
Strive for excellence and keep improving the business process(es) based on your process learnings and data.
Independently of the size of the use case, this phase may include:
| Phase of your process transformation | Process governance and management | Process execution | Usage of methods & tools | Usage of our solutions |
|---|---|---|---|---|
ANALYZE | Analyse current situation
Analyse key performance indicators matrix Create transparency by regularly reporting Evaluate change management needs | Analyse and model the current process (AS-IS)
Identify possibilities regarding standardization, harmonization, process automation etc. Based on observations and data analysis, identify the gap(s) based on the pre-defined process KPIs, benchmarks and real data Analyse gap of the process performance indicator`s (real vs. targeted) | Value Management
Poka Yoke Jidoka Gap Analysis "Day in the life of" | |
ENHANCE | Assess improvement potential
Explore improvement measures Explore technological and general innovations for possible improvements Prioritize and decide on the improvement action(s) Communicate the improvement(s) potential | Explore improvement measures
Explore technological innovations for possible improvements Prioritize and decide on the improvement action(s) Communicate the improvement(s) potential(s) | Lean Management
Six Sigma Cause Analysis Cause-Effect Diagram (Ishikawa) PDCA Cycle Feasability Study | |
DESIGN | Explore possible Best Practices (set-up, framework etc.)
Identify involved stakeholders If possible, involve (Process) Controlling Define and establish a set-up and framework Design future situation Explore and define relevant key performance indicators (Target Values) Involve Top Management into the initiative Communicate improvement(s) to the involved stakeholders Create and define requirements for a tool decision and decide for a business process management suite Define and adjust tool set-up | Explore possible Benchmark processes, e.g. One Process Acceleration Layer Identify involved process stakeholders Execute process workshops Explore and define relevant key performance indicator`s (Target Values) Design and model the future process (TO-BE) incl. variances Communicate improvement(s) to the involved stakeholders Define process key process indicator´s (data) Iterate, approve and publish the process(es) | Business Process Management
Enterprise Architecture Process Workshop SIPOC SWAT Analysis | |
ENABLE | Align on change management activities
Enable people reg. the lifecycle of the process run and your defined initiative Enable people on "how to read a process" | Communicate the process(es) to the involved stakeholders
Initiate solution design ("systems") Align on Change Management activities Set-up and distribute process training(s) material and execute dry-run trainings | Level Concept
BPMN 2.0 DMN Archimate "Day in the life of" Change Management | SAP Signavio Process Manager
SAP Signavio Process Collaboration Hub SAP Signavio Process Governance SAP Signavio Value Accelerator |
EXECUTE | Drive Change Management activities
Execute on-the-job trainings on demand Provide key performance indicators matrix | Run the process via process participant (new Daily Business)
Drive Change Management activities Distribute "Perfect Day/Process" Execute on-the-process / wet-run trainings on demand Monitor and share process KPI`s on a regularly basis (e.g. in meetings) and learn from the mistakes | Change Management
Andon Board Just-In-Time "Perfect Day" Automation RPA |
Recommended blog posts
Becoming a Process Oriented Organization
Transform your business by transforming your business processes
