SAP S/4HANA Cloud for Service, Public Edition

Achieve customer service excellence with every service interaction Exceed the needs of digitally connected customers with omnichannel customer service excellence. SAP solutions empower field and call center agents to increase productivity and responsiveness to all inquiries. Ask questions about and discuss the following topics: Master data, service contract management, service order management, and APIs for service.

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Service in SAP S/4HANA Cloud Public Edition 2402

Fernanda Rodrigues from Cloud ERP Product Success Enablement at SAP gives an overview on service in the SAP S/4HANA Cloud Public Edition 2402 release. Watch this video to learn about the main innovations we have in store for you – from product experts to product experts.

The key highlights shared in this video are:

  • Definition of Periodical Price Increase for Service Contracts
  • Customer 360-Degree View App Updated with Solution Order and Service Contract Information

Read more in the Service in SAP S/4HANA Cloud Public Edition 2402 blog.

Overview

Overview

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Learning Journey: Implementing SAP S/4HANA Cloud - Service

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In-Depth with SAP S/4HANA Cloud, Public Edition – Service