Situation Handling Best Practices

Select and enable standard use cases

• Activate intelligence for your business processes with Situation Handling

Test standard use cases and tackle any issues that might come up along the way

• Help – Why don’t I get a situation notification?

• Log Analysis for the Standard Framework of Situation Handling

Get started with a custom situation example

• For Professional Services: Unstaffed Resource Requests

Create your custom situation use cases

• Start Defining Your Own Use Cases with Situation Handling
• The Power of Reuse – Custom Situation Configuration

Fine-tune your custom situations

• Configure the Layout of My Situations – Extended
• Closing Behavior of Situation Instances

Bring custom situations to the attention of end users in related apps

• Display Situations in Your Custom Apps with the Extended Framework of Situation Handling

Create message-based situations

• Message-Based Situation Handling in Finance Contract Accounting (FI-CA) and Convergent Invoicing (CI)

Inform end users about message-based situations

• Notifications for Message-Based Situations

• How to use Responsibility Management efficiently

Extend tracked data with data context

• How your data context opens the door to Analytics and Automation

Automate resolution

• Intelligent Situation Automation – The next big step in Digital Transformation
• How to configure the Intelligent Situation Automation
• How to configure Intelligent Situation Automation for Physical Inventory Monitoring in 5 easy steps

Understand how your situations are related

• Intelligent Situation Handling with the Knowledge Graph