SAP Customer Data Cloud

SAP Customer Data Cloud enables you to grow your audience and build trusted, personalized customer relationships based on transparency and personal data control. Share your expertise, get help, and stay up to date in your knowledge of SAP Customer Data Cloud.

Featured Content

Product News

Explore release highlights, obtain an overview of new and changed features of SAP Customer Data Cloud.

Watch Q3 What`s NewRead Release Notes

Learning Journey

Find the right training and certification with our visual learning guides.

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CIAM for B2C Demo

This video is a 6-min demo of SAP Customer Data Cloud to see it in action.

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Don’t know how to set up your SAP Customer Data Cloud site?

Quickly and easily produce an architecture and implement in SAP Customer Data Cloud.

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Our SAP Experts` Blogs

Check out blogs written by our Product Experts.

Getting Started with SAP CIAM for B2BHow to engage with your registered and consented customer base?Check Out More of Our Blogs

Webinars

These sessions are carried out by our product experts, covering a variety of topics spanning the full customer journey.

Jan 17,2020 - How to Use the Latest Customer Data Cloud Innovations, Q3 EditionCheck Out More of Our Webinars

Upcoming Webinars

Join and embrace the opportunity to deepen your understanding of the solution through online webinars.

Feb 25, 2020 - What’s New With SAP Customer Data Cloud, Q4 EditionMar 10, 2020 - How to Unlock Your Journey with A Foundation of SuccessCheck Out More of Our Upcoming Webinars

Expert Content

SAP Customer Data Cloud Portfolio Roadmap

Learn about recent and planned innovations for the features and functional capabilities of SAP Customer Data Cloud.

View the Roadmap

Expert Recommendations

Access a complete source of field-tested, SAP-verified expertise, and carefully curated content with all the information you need to succeed with SAP C/4HANA.

CX Works

Included Products

The offerings within this portfolio include:

SAP Customer Identity and Access Management for B2CSAP Customer Identity and Access Management for B2BSAP Enterprise Consent and Preference Management

Integrations

The Customer Data Cloud architecture is flexible, so that our products can be integrated with marketing, analytics, CRM, ESP, CMS, and open platforms.

SAP Customer Data Cloud IntegrationsIntegration with SAP Commerce Cloud Release 1811

Videos

Click on the links below to watch SAP Customer Data Cloud videos on:

Enablement Portal - Enable.cxYouTube SAP Channel

Services and Support Plans

Manage every phase of your project confidently with SAP Customer Experience Services offerings.

SAP Customer Experience Services

Resources

Getting Started

Documentation

SAP Product Page

Training and Learning

Related Community Topics

Partner Resources

Other Resources

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