- Get started with this video
- openSAP - Week 1
- Dive in the interview with the product manager: Podcast
- What's next? Roadmap
- Find documentaries, API references, etc. on here: help.com
- SAP Innovation Guide
Service Ticket Intelligence is a machine learning-based service available on SAP Business Technology Platform that supports the customer service teams to handle larger volumes of service interactions by providing ticket classifications and recommended solutions.