
As one of the most active communities in the world, you’ve shared more than your expertise. You’ve shared your opinions and we’ve listened. You said that it was complicated to work with SAP online, that there were too many digital properties to navigate, and that SAP didn’t know who you were or what you wanted to see. We have to fix this.
You may have heard about the ONE Digital Experience project. This initiative was kicked off by the SAP Board of Directors in late 2013 as part of SAP's overall simplification efforts ("simplify everything so we can do anything"), and includes support from several Community members / SAP Mentors, as well as a broad spectrum of SAP employees from multiple organizations. This post is intended to provide more detailed information about what this project means for you.
The mandate of ONE Digital Experience is to help SAP deliver a best-in-class digital experience, simplifying our online presence and making it easy for you to find and act on the information you need. It will deliver a consistent digital experience that provides clear direction, relevant content, and the features and functionality that you expect. ONE Digital Experience will make it easy for anyone to do business with SAP online.
The scope of ONE Digital Experience includes all SAP audiences across all SAP digital properties. The project approach is agile, providing regular improvements to take us to the ultimate end goal. One of the first deliverables is the Universal Identity and Profile widget, powered by SAP ID Service that will go live by SAPPHIRE NOW on June 3rd. It will provide visitors to SAP.com, SAP events Platform, and SCN with a single sign on to all of the sites.
The design of the widget includes some of the features that are already present in the SCN profile:
*Image from the test system. Final version may vary.
You can see in the screen shot that we are using a “story” approach for displaying the seven profile fields. Based on user testing, our designers felt that this would be the best way to encourage people to complete the profile instead of providing them with a form to fill out.
What changes should I expect?
What about my SCN profile and reputation – levels, points and badges?
So what happens after the new Profile launch?
So in June, you will experience step one, the new widget. In the spirit of agile, remember that we are continuing to develop, improve and integrate the widget seamlessly across multiple SAP sites. It’s not perfect, but it is in transition.
I invite your feedback. Share your thoughts about the One Digital Experience project, the strategy and your hopes for the future with SAP online. Your voices are critical input for us as we make the transition to being a company that is simpler, more agile, and easier to work with.
Look for further announcements and my video during SAPPHIRE NOW. I’m excited to be sharing this important news about
simplifying SAP.
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