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JimSpath
Active Contributor
1,081

There have been many gripes about the SCN site login, which after a year is better than when it started, but still not quite as persistent as we'd expect.  I showed oliver a video (online somewhere, I assume) of the login time sequence and he requested more step-wise detail, recommending Firebug as a tool of choice. I'd used something similar, or maybe an ancestor, on debugging another vendors web app.  What follows are screen shots of the re-connect after being logged out, on different days, and from different locations, as well as tables from a spreadsheet via screen scrape.  I was expecting firebug to have some kind of roll-back history option, but once your browser went to any other page, that log time detail was gone.

Check out the history of releases and bug reports (AKA "known issues"), which both include comments about login process changes.

What runs long?  The only thing I see is the "get count" at a few seconds on most tries, nothing worse than 5 seconds.  Doesn't seem that short, but it all adds up.

[

https://twitter.com/oliver/status/276713749447053312



06-Dec-2012

#SCN login fails much more gracefully now and displays detailed failure information and support contact. Live since 1 pm CET today. Thank..

]

[

Try 1

URLStatusDomainSizeRemote IPTimeline
GET 3825145df7fdfe747dd66943844d5015.js200 OKscn.sap.com184.2 KB184.26.51.12:80 3.67s
GET google_service.js304 Not Modifiedpartner.googleadservices.com3.7 KB74.125.230.57:80 1.2s
GET google_ads.js304 Not Modifiedpartner.googleadservices.com16.4 KB74.125.230.57:80 172ms
GET jnav.min.js?jsoncallback=temp304 Not Modifiedstatic.scn.sap.com38.9 KB155.56.59.169:80 859ms
GET count200 OKscn.sap.com256 B184.26.51.12:80 5.48s
GET s16676563352048?AQB=1&n...2Flogin.jspa&ot=A&AQE=1302 Moved Temporarilysap.112.2o7.net0 B66.235.134.160:80 3.37s
GET process?a=-3-ITTbSIboGg...DlogY%26c10%3Dscn%253As200 OKalert.scansafe.net948 B80.254.145.107:80 890ms
GET 1355844396425?e=activityStream.poll200 OKscn.sap.com333 B184.26.51.12:80

Try 2

URLStatusDomainSizeRemote IPTimeline
GET b4dcd769eabb55113d874bef6d1cf88e.js200 OKscn.sap.com204.7 KB184.26.51.12:80 79ms
GET homepage_member_testimonial.jpg200 OKsdn.sap.com9.2 KB69.192.59.50:80 32ms
GET button_jointhecommunity.jpg200 OKsdn.sap.com3.8 KB69.192.59.50:80 16ms
GET b09a48ce-023f-2f10-189b-e87debb4f618200 OKsdn.sap.com2.9 KB69.192.59.50:80 157ms
GET e07ce1c3-023f-2f10-ca99-f20159464a39200 OKsdn.sap.com4.6 KB69.192.59.50:80 156ms
GET 46.png?a=1480200 OKscn.sap.com4.5 KB184.26.51.12:80 16ms
GET mbox.js304 Not Modifiedsap.com7.1 KB169.145.6.65:80 16ms
GET google_service.js304 Not Modifiedpartner.googleadservices.com1.6 KB74.125.226.237:80 16ms
GET google_ads.js304 Not Modifiedpartner.googleadservices.com16.4 KB74.125.226.237:80 16ms
GET ads?correlator=26297310...32866&ga_hid=1857499336200 OKpubads.g.doubleclick.net2 KB74.125.226.250:80 47ms
GET banner_mobile_contest.jpeg200 OKsdn.sap.com40.2 KB69.192.59.50:80 328ms
GET ads?correlator=26297310...32866&ga_hid=1857499336200 OKpubads.g.doubleclick.net2 KB74.125.226.250:80 62ms
GET osd.js304 Not Modifiedpagead2.googlesyndication.com6.6 KB74.125.226.250:80 15ms
GET banner_saphanaone_contest.gif200 OKsdn.sap.com2.8 KB69.192.59.50:80 15ms
GET jive-icon-forum-12x12.png200 OKscn.sap.com462 B184.26.51.12:80 16ms
GET ads?correlator=26297310...32866&ga_hid=1857499336200 OKpubads.g.doubleclick.net2.1 KB74.125.226.250:80 47ms
GET banner_te_lect1217.gif200 OKsdn.sap.com3.7 KB69.192.59.50:80 16ms
GET jnav.min.js?jsoncallback=temp200 OKstatic.scn.sap.com38.9 KB155.56.59.169:80 391ms
GET mobileapp2_lg.jpg200 OKsdn.sap.com15.9 KB69.192.59.50:80 15ms
GET metrics4_lg.jpg200 OKsdn.sap.com33.3 KB69.192.59.50:80 31ms
GET retail2_lg.jpg200 OKsdn.sap.com58.3 KB69.192.59.50:80 62ms
GET designthinking_lg.jpg200 OKsdn.sap.com94.9 KB69.192.59.50:80 62ms
GET bgopacity.png200 OKscn.sap.com935 B184.26.51.12:80 15ms
GET count200 OKscn.sap.com330 B184.26.51.12:80 3.06s
GET s_code.js304 Not Modifiedsap.com27.8 KB169.145.6.65:80 31ms
GET s95658108860967?AQB=1&n...2Flogin.jspa&ot=A&AQE=1200 OKsap.112.2o7.net43 B66.235.139.121:80

Try 3

URLStatusDomainSizeRemote IPTimeline
GET jive-avatar-default.png200 OKscn.sap.com5.6 KB184.26.51.12:80 47ms
GET e63a316eb4125f57ebd3f52e773b75b4.js200 OKscn.sap.com216 KB184.26.51.12:80 360ms
GET google_service.js304 Not Modifiedpartner.googleadservices.com1.6 KB74.125.226.218:80 32ms
GET create-down-arrow.png200 OKscn.sap.com987 B184.26.51.12:80 31ms
GET count200 OKscn.sap.com256 B184.26.51.12:80 2.25s
GET 24.png?a=5597200 OKscn.sap.com1.8 KB184.26.51.12:80 31ms
GET s45728923263307?AQB=1&n...2Flogin.jspa&ot=A&AQE=1302 Moved Temporarilysap.112.2o7.net0 B66.235.139.153:80 156ms
GET process?a=-3-A3G6N7MTnz...6c10%3Dscn%253As0000495200 OKalert.scansafe.net949 B80.254.145.107:80 188ms
GET 1356092255264?e=activityStream.poll200 OKscn.sap.com333 B184.26.51.12:80

Try 4

GET google_service.js304 Not Modifiedpartner.googleadservices.com1.6 KB74.125.228.90:80 687ms
GET mbox.js304 Not Modifiedsap.com7.1 KB169.145.6.65:80 1.39s
GET google_ads.js304 Not Modifiedpartner.googleadservices.com16.4 KB74.125.228.90:80 187ms
GET jnav.min.js?jsoncallback=temp304 Not Modifiedstatic.scn.sap.com38.9 KB155.56.59.169:80 2.03s
GET count200 OKscn.sap.com290 B23.0.245.12:80 1.72s
GET s_code.js304 Not Modifiedsap.com27.8 KB169.145.6.65:80 422ms
GET s72831006105605?AQB=1&n...2Flogin.jspa&ot=A&AQE=1302 Moved Temporarilysap.112.2o7.net0 B66.235.133.14:80 1.28s
GET process?a=-3-CTFCqHq2hd...7%26v10%3Dscn%253As0000200 OKalert.scansafe.net949 B80.254.145.107:80 282ms
GET 1356881070268?e=activityStream.poll200 OKscn.sap.com362 B23.0.245.12:80 843ms
9 requests

93.3 KB(91.8 KB from cache)5.7s (onload: 5.25s)

]

What next?

I hope this helps further the debug process.  I'm sure it's buried in browser independence, Jive-default, and scalability factors.  It did seem that the old SCN wasn't that bad after all (not counting the software crashes - this Jive version has been much better behaved there, given the user base width).

Postscript

One of my impetuses for this work was a fellow traveler, ethan.jewett , pushing on the same rope.  Thanks!

@oliver [oliver ] @dhague [ darren.hague ] New SCN login system seems borked to me. Keeps logging me out. Making moderation awfully tough 😞

And:

I can’t believe how broken @SAPCommNet login still is.

16-Dec-2012

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