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*UPDATED April 20, 2016*


As of today, April 20, 2016, the SAP ONE Support Launchpad and redesigned applications are the default method of accessing SAP Support online.  To learn more about the Launchpad, please enjoy our blog article series and visit the Launchpad information page in the Support Portal.




As you saw in my previous article, the SAP ONE Support Launchpad is available for you to try now!  The Launchpad offers a new, seamless support experience for you and your colleagues. 


The new SAP ONE Support Launchpad and updated applications require you to use one of the following browser versions:


•Internet Explorer 10 or 11; or the most recent versions of the following:





Please note that in order to access the new support applications and Launchpad, you will need to utilize one of the browser versions listed above.


The SAP Support Portal browser requirements will not change and the portal will continue to be accessible from https://support.sap.com.



SAP ONE Support Launchpad | SAP Support Portal