Member since ‎03-06-2008

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Hi thereWe are using SAP EIC ECC6 EHP3 and wanted to know if there was a way to get some live statistics out of SAP to go on a whiteboard TV Screen.For example - Open Calls - 23WebRequests - 4And for this to update, or if anyone knows which would be ...
Hi thereI was wondering if someone could help.We are currently testing our printing of the NEW HRFORM for GB. This has been created in "FORM BUILDER" formatWe print the forms in the back ground and this creates a spool, but the spool contains Part L...
Hi thereThis is just a question on the posibilities first!We have EHP3 here and using EIC. We have HR Queries going to a certain Org Unit within EIC and anyone under that Org Unit can process, but once the Web Request is converted to an Activity, sa...
Hi thereWe have EIC up and running ECC 6.00 EHP3 and we want to transfer the attachments (General Attachments) automatically to the DPF. We can assign a process to do this, but would prefer if there was any way to add the attachments automatically?A...
I have a query on the default SLA. Currently, if there is no SLA set up against the cat / sub cat then it comes through as medium. We want it to come through as a low. Anyone got any idea on the best route?Gary