Hi @adnanmaqbool ,The issue was ultimately caused by incorrect formatting / invalid CSR certificate being sent to the simulation environment. Once we resolved the certificate issue and completed the onboarding, we were able to start sending invoices ...

zaheer4sana - We’ve successfully completed the onboarding process for our Q system and the Fatoora simulation portal. Except now we’re having a different issue. Our system is able to successfully send tax invoices to the ZATCA portal but, the ZATCA...

mahmoudwahab - we're currently stuck trying to complete the onboarding. I was hoping you could provide guidance on how you successfully requested CCSID for the compliance check? When we select "request CCSID" to request the CSI from ZATCA, and enter...

Hi zaheer4sana ,We're VAT registered and therefore have a valid 15 digit VAT # that's maintained for the company code. Our company also has a valid 10 digit CRN number (1XXXXXXXX3), as well as a 10 digit TIN (3XXXXXXXX9).My question is in regards to ...

Thanks for your response, Zaheer. We've been communicating with our ZATCA relationship manager to try and schedule a meeting with a ZATCA technical support agent. rahulbhat2000 - Were you able to resolve this issue with ZATCA? Any guidance on this ...