Hello Experts,
We have a requirement to add restocking fee or other surcharges in Credit memo request and subsequent credit memo.
There are scenarios where total credit amount being -ve, That is, surcharges are higher than return credits to custo...
Hello Everyone,
How do we close the return order after delivery and not generate credit note as we issue replacement instead of credit to customer through SDF.
I did browse through similar questions, however couldn't find a solution.
Appreciat...
Hello Everyone,
I browsed through many links which say system will not allow price change on partially shipped Sales Order line items.
https://answers.sap.com/questions/5099611/price-updation-for-partial-delivered-case.html
https://answers.sap....
Dear all,
Could any one clarify the difference between Accelerated customer returns and Advance returns management ?
Also, I have a scenario where after inbound delivery of returns , and further inspection(end customer wrong complaint) . Business...
Dear all,
I have a scenario of customer complaint and want to reimburse customer expenses through a credit memo request w/o reference. Could you please suggest a suitable material type for the same along with setup instructions.
Best Regards,
V...
Additionally , do you see any issues in using order type FD instead of order type SD ? That way I dont have to have reference order mandatory, I could have standalone Free of charge order incase customer scraps the unit at this end.that would also r...
Thanks for your response, so would be just taking out billing relevance in item category (REN), or is there some additional settings that need to be done in Document type RE as well ? Appreciate your response.
Hi Laxmipathi,Thanks for your response. I cannot receive returns through FD, so I have to use RE to receive returns and incase customer opts for replacement I will need to process FD or SD in order to provide Free of Charge replacement. Let me know I...
