HII have this problem on the fiori app in itsm , users open messages ( tickets ) but in the my message tab the counter remains at 0.Could you help me understand why? take a look at my pictures2142728-immagine.png Thank you

HI, Is it possible to make some categories invisible without deleting them from the scheme?

Greetings, i would have this kind of problem, when i create message from fiori dashboard, nothing appears in my messages. Could you help me understand why? PS a colleague of mine with the same roles and profiles sees them. see Attachment<br> ...

Hello, could you help me understand which role can make the user disable the " edit " button of the support team registry thank you

Greetings, I have a problem with my categorization scheme, by modifying the scheme and adding a new category, on itsm system crm_ui is added, but it is not visible on when I open in inc in the categories of the Fiori system (create message) do you ha...