Member since ‎05-21-2007

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Hi Experts,I am using SAP solution manager 7.1 SP13, I have configured incident management with SLA determination and escalation.SLA clock stops at proposed solution status and the due by is getting re-calculated when customer accept/ reject the solu...
Hi SAP experts,We are using Solman 7.1 SP 10 and we are encountering the error "not authorized for object 7100000XXX" for particular user when he creates service request. Please advice. ThanksKK
Hi Experts,I have solman Dev system in which i have created 3 more virtual clients as DEV,QAS,PRD. All the TMS setting are done. Also created Maintenance project for the same landscape and enabled ChaRM for this project.1. When i create IMG project i...
Hi I am trying to create incident(ZMIN) from CRM_UI transaction. But i am not able to see the create button in IT Service management view.Also i am not able to see the Configuration mode check box in the UI personalization screen to enable it for UI ...
HiI have tried to activate the piece list for Incident management through SOLMAN_SETUP. It got ended with error Piece list not activated.Please advice. ThanksKumar
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