Hello Experts,We have a requirement to set the status of Contacts(which are not linked to any account) to Obsolete using a Mass data run which would run monthly.Initially, we analyzed and created an MDR action in which we query the Business Partner B...

Dear Community,We have a requirement for calculating the time lapse between the creation of the ticket and agent's first interaction response to a customer on a service ticket.I understand this can be achieved by creating two extension fields capturi...

Dear Community, We have a requirement to add newly added Marketing Attributes to the existing accounts. Since its a mass update, we tried using Data Workbench. We tried using the import function (Complete business object) for object Attribute ass...