The issue with the desktop Agent - Registration failed - the factory cloud could not register the user--
I have reviewed the roles assigned to my users which are correct from my point of view (RPA agent user and officer assigned), create the env...
It never worked. I had to switch and install everything again on a brand new laptop. The only difference was the windows system. the old one has Windows 7 and the new one Windows 10. I am not sure if that was the issue.