Thanks to every who attended this past coffee corner!    What I talked about is echoed in this recent interview I did:     If you wish to explore deeper, check out Realizing Empathy   Above all, there will be days when people will judge you...

Update: Post-mortem on the Coffee Corner     Hi everyone, I've been asked to do a coffee corner meet-up on empathy. I thought I'd lead a discussion on the difficulty of empathy, so we can begin a process of making progress on such situations. ...

  It took me about twenty five years before I started to perceive my mother as a human being. I’m going to go out on a limb and claim that I’m not alone. We don’t always perceive people as human beings. “Then how do we perceive them?” you may a...

  There was a time in my life, when I had a hyper-focus on user-centricity. I met with users in person. I spent hours listening to their concerns. I genuinely felt for them. When I returned to the office to transcribe every word they had said, i...

The Confusion   I'm going to assume you've already come across the word empathy. It's certainly become a buzz word in recent years. In fact, having spent some time looking into the subject, I can also say with great confidence that there’s more conf...